Answering Machine for scripting your own professional call center business scripts using a voice modem. Features Caller-ID, Wave Playback, Wave Recording, Digit Monitoring, POP3 Email Manipulation, Speech Recognition and Synthesis. With Dialgo Personal Call Center v2.0, you can program your computer to have spoken dialogues over your phone with full bloodied email (Internet) manipulation. You can connect to the Internet, download and read aloud emails, send auto reply emails or simply use the Call Center as a Caller ID Answering Machine. Dialgo works over regular wave device modems like US Robotics 56K Message Modem. With its twenty plus script items, Dialgo makes it possible to develop solid and reliable Personal Telephony Call Center Scripts with Fully Integrated Speech Recognition and Speech Synthesis under Microsoft SAPI5.1 Engines. Please look further into this documentation on how to write a simple telephony script for Dialgo. The major scriptable items are Caller ID Extraction, Digit Monitoring, Wave Playback, Wave Recording, POP3 Email Manipulation, Speech Recognition and Speech Synthesis. Use 'Activity Report' to understand all telephony activities for every session enabled. Works on all Industry Standard Voice Modems. Full TAPI Source Code is available.
Advanced Call Center An advanced, yet simple-to-use telephone tware answering machine for your voice modem. All the features you'd expect are supported: call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and "black" lists, and others.
Dialgo Wave Modem ActiveX Dialgo Wave Modem ActiveX SDK Features Caller ID Extraction,Digit Monitor and Playback, Wave File Playback and Recording on Phone Line. You get to save your Wave File in 20+ Audio Formats. Also Inputs CCITT u-Law Compressed Wave Files
Go4Customer Call Recording Machine Call Recording Machine provides facility to record calls to Hard Disk and can be played whenever required.Provides CLI
iReferent Light Easy-to-use Contact Manager for small business and home users to organize your personal call center to work in "hot" mode (while speaking) and keep track of your unlimited number of contacts with this customizable data warehouse.
Rander Rander is CTI software integrated with Panasonic PBX. Your company can work far more effectively with Rander as it gives you basic CTI call center functionality.
mceContacts 1.2.1 mceContacts lets you lookup your contacts in your Media Center on tv. Contacts can be imported from Microsoft Outlook, Skype or Windows Address Book. The Look and Feel of the user interface integrates seamlessly in Microsoft Windows XP Media Center Edition, but the program can be used from any other Windows too using Internet Explorer 6. You can call any of your contacts via Skype with installed mcePhone for Skype (see www.cbuenger.com for detai
Phone Call Recorder All telephone conversations will be monitored and recorded after you install the program. Caller ID information will be logged as well.
TapiRex 1.1.2 TapiRex shows a contact for an incoming phone-call with image, name and company. Microsoft Outlook is supported as source for the addresses as well as any other ODBC-database (like Access, mySQL, SQL-Server, ...). The program can even show incoming calls on any telephone plugged to any computer in your network (client-server). And there is even a large call-info-window for media-center-computers plugged to a tv or other large display.
TapiRex TapiRex shows a contact for an incoming phone-call with image, name and company. Microsoft Outlook is supported as source for the addresses as well as any other ODBC-database.
SkypeTransfer SkypeTransfer extends the basic capabilities of SkypeTM and enables you to transfer Skype calls to anyone in your Skype contact list. A great tool designed to enable Skype manual call routing.
Axon Virtual PBx System Axon is a virtual PBX designed to manage calls within a business or call center environment. Any business can implement this scalable PBX solution with only an existing PC which connects to phone lines and extensions using VoIP technology.
